Experience & Capabilities
A 15+ year track record across operations, supply chain and cross-border logistics.
Work Experience
A proven track record of operational transformation and leadership
Warehouse Manager
- •Inherited an underperforming warehouse with a 36-hour order preparation time, critical space constraints, and compliance risks. Spearheaded a comprehensive operational transformation that yielded unprecedented results.
- •Revolutionized order fulfillment processes by decreasing preparation time from 36 hours to 90 minutes through lean methodology implementation and process automation, generating $500K in annual savings.
- •Increased storage capacity by 35% without capital expenditure via strategic slotting optimization and vertical space utilization, thereby avoiding $2M in potential expansion costs.
- •Achieved 99.7% inventory accuracy (up from 92%) by implementing Fishbowl-QuickBooks integration and RF scanning technology.
- •Attained zero findings on an OSHA compliance audit after developing and executing 12 robust safety programs.
- •Designed a Mexico export program with a $900K revenue potential, incorporating HTS classification for 118 SKUs and establishing a COFEPRIS compliance framework.
- •Orchestrated site selection and operational planning for a new 200,000 sq ft distribution center to facilitate company growth.
Warehouse Manager
- •Managed a large-scale distribution center emphasizing cross-border operations and team development initiatives.
- •Reduced inventory error rates to 0.4%, significantly below the industry average of 2.5%.
- •Decreased transit time to Mexico by 18 hours through strategic route optimization and carrier negotiations.
- •Promoted 2 team leads to management positions while enhancing retention by 20% through structured development programs.
- •Executed a new WMS system resulting in a 15% productivity improvement across all operations.
Skills & Expertise
A comprehensive toolkit for operational transformation
Primary Expertise
Operational Excellence
15+ years refining
Cross-Border Logistics
Mexico-USA specialist
Process Optimization
36h → 90min case
Team Leadership
25+ people developed
AI-Powered Automation
n8n, Make, Zapier
Proprietary Methodology
M-Flow
Scan360
Complete operational diagnostic
ChannelFit
Communication optimization
TalentLock
Talent-role alignment
ImpactTrack
Measurement & data governance
Standard Methodologies
Technology & Tools
Leadership & Management
Languages
Education & Certifications
Continuous learning and professional development
Education
Bachelor of Science - International Business Management
University of Phoenix • Online
05/2010 – 06/2013Bachelor of Arts - Communications
Universidad del Valle de México • Mexico
1993 – 1997Certifications
Principles of Project Management Certification
Microsoft & LinkedIn Learning
AI for Business Implementation
Big School Spain
OSHA 30-Hour General Industry Certification
First Aid/CPR Certification
American Red Cross
HTS/AES Compliance Specialist Certification
Prompt Engineering for Business Operations
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